We ask that you reschedule or cancel at least 24-hours before the beginning of your appointment or you may be charged a cancellation fee (up to 50% of the appointment service price). Additionally, The Beauty Mark reserves the right to charge those who “no-show” (i.e., miss a scheduled appointment without calling and notifying the salon) 100% of the appointment service price, regardless of the reason.

Clients may be able to cancel or reschedule their appointments using our online booking system. For those looking to cancel or reschedule within 24-hours of a scheduled appointment, please call the salon directly at (860) 870-8001.

When booking an appointment, clients are required to provide a credit card which the salon will use only in the case of charging a fee as described within the cancellation policy.